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008 240107s9999 xx 000 0 und d
020 _a81-315-0531-1
082 _a658.8 HOF
082 _bHOF
100 _aHOFFMAN K DOUGLAS
245 0 _aMARKETING OF SERVICES
245 0 _aMARKETING OF SERVICES
250 _n1st
260 _aNEW DELHI
260 _bCENGAGE
260 _c2006
300 _a425
365 _b325
650 _aMANAGEMENT
650 _bMARKETING OF SERVICES
700 _aBATESON JOHN E G
942 _cBK
999 _c14119
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