000 00543nam a2200241Ia 4500
008 240107s9999 xx 000 0 und d
020 _a81-315-0531-6
082 _a658.8 HOF
082 _bHOF
100 _aHOFFMAN K DOUGLAS
245 0 _aMARKETING OF SERVICES
245 0 _aMARKETING OF SERVICES
250 _n1st
260 _aNEW DELHI
260 _bCENGAGE
260 _c2010
300 _a425
365 _b325
650 _aMANAGEMENT
650 _bMARKETING OF SERVICES
700 _aBATESON JOHN E G
942 _cREF
999 _c12692
_d12692