000 00517nam a2200241Ia 4500
008 240107s9999 xx 000 0 und d
020 _a0-07-053042-4
082 _a658.8 ZEI
082 _bZEI
100 _aZEITHAML VALARIE A
245 0 _aSERVICES MARKETING
245 0 _aSERVICES MARKETING
250 _n3rd
260 _aNEW DELHI
260 _bTMH
260 _c2007
300 _a668
365 _b385
650 _aMECHANICAL
650 _bSERMAR
700 _aBITNER MARY JO
942 _cREF
999 _c10584
_d10584