TY - BOOK AU - K SHRIDHARA BHAT TI - TOTAL QUALITY MANAGEMENT : TEXT AND CASES SN - 978-93-5262-239-9 U1 - 658.401 SHR SECOND PY - 2002/// CY - MUMBAI PB - HIMALAYA PUBLISHING HOUSE PVT. LTD KW - TOTAL QUALITY MANAGEMENT KW - MBA&BBA N1 - TOTAL QUALITY MANAGEMENT; MBA&BBA ER -