TY - BOOK AU - KANISHKA BEDI TI - QUALITY MANAGEMENT SN - 978-0-19-567795-9 U1 - 658.401 BED SEVENTEETH PY - 2006/// CY - NEW DELHI PB - OXFORD UNIVERSITY PRESS KW - QUALITY MANAGEMENT KW - MBA&BBA N1 - QUALITY MANAGEMENT; MBA & BBA ER -