RAVI SHANKER <br/><br/>
SERVICES MARKETING SERVICES MARKETING 

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 - NEW DELHI  EXCEL BOOKS  2006 
 - 656 
<br/><br/><label>ISBN: </label>81-7446-267-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT SERMAR 
<br/><br/><label>Dewey Class. No.: </label>658.8 RAV  / RAV