FITZSIMMONS JAMES A <br/><br/>
SERVICE MANAGEMENT SERVICE MANAGEMENT 

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 - NEW DELHI  TMH  2006 
 - 605 
<br/><br/><label>ISBN: </label>0-07-061566-7 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT SERMAN SERVICE MANAGEMENT 
<br/><br/><label>Dewey Class. No.: </label>658.8 FIT  / FIT