SERVICE LEVEL AGEREEMENTS (Record no. 18396)

MARC details
000 -LEADER
fixed length control field 01202nam a22002777a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20251023120143.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 251023b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-1-84928-069-3
040 ## - CATALOGING SOURCE
Transcribing agency SYAMALA BOOK LINKS
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name DESAI JIMMY
245 ## - TITLE STATEMENT
Title SERVICE LEVEL AGEREEMENTS
Remainder of title A LEGAL AND PRACTICAL GUIDE
250 ## - EDITION STATEMENT
Edition statement FIRST EDITION
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. UNITED KINGDOM
Name of publisher, distributor, etc. IT GOVERNANCE PUBLISHING
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent XII 108P
365 ## - TRADE PRICE
Price amount 1095
Currency code β‚Ή
500 ## - GENERAL NOTE
General note SLA
520 ## - SUMMARY, ETC.
Summary, etc. Jimmy Desai’s Service Level Agreements: A Legal and Practical Guide is a concise, practitioner-focused manual that helps organizations understand, design, and manage Service Level Agreements (SLAs) effectively. The book bridges both the legal and operational aspects of SLAs, making it useful for IT professionals, service managers, and corporate legal teams involved in outsourcing, vendor contracts, and service delivery management.
522 ## - GEOGRAPHIC COVERAGE NOTE
Geographic coverage note INFORMATION TECHNOLOGY
526 ## - STUDY PROGRAM INFORMATION NOTE
Program name ALL COMPUTER BRANCHES
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element INFORMATION TECHNOLOGY
651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name COMPUTER SCIENCE
658 ## - INDEX TERM--CURRICULUM OBJECTIVE
Curriculum code R-23
760 ## - MAIN SERIES ENTRY
Edition FIRST EDITION
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="www.itgovernance.co.uk">www.itgovernance.co.uk</a>
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Reference
Edition 1st Edition
Suppress in OPAC No
Holdings
Date last seen Total checkouts Full call number Barcode Cost, replacement price Price effective from Koha item type Public note Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Withdrawn status Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Bill No Bill Date
23/10/2025   343.09 DES 53988 1095.00 15/09/2025 Reference SLA GUIDE   Dewey Decimal Classification   Not for Loan Information Technology   Central Library, Aditya Institute of Technology and Management Central Library, Aditya Institute of Technology and Management GF-05/R 15/09/2025 PURCHASE 1095.00 SBL-059 15/09/2025
23/10/2025   343.09 DES 53989 1095.00 15/09/2025 Reference SLA GUIDE   Dewey Decimal Classification   Not for Loan Information Technology   Central Library, Aditya Institute of Technology and Management Central Library, Aditya Institute of Technology and Management GF-05/R 15/09/2025 PURCHASE 1095.00 SBL-059 15/09/2025
23/10/2025   343.09 DES 53990 1095.00 15/09/2025 Reference SLA GUIDE   Dewey Decimal Classification   Not for Loan Information Technology   Central Library, Aditya Institute of Technology and Management Central Library, Aditya Institute of Technology and Management GF-05/R 15/09/2025 PURCHASE 1095.00 SBL-059 15/09/2025
23/10/2025   343.09 DES 53991 1095.00 15/09/2025 Reference SLA GUIDE   Dewey Decimal Classification   Not for Loan Information Technology   Central Library, Aditya Institute of Technology and Management Central Library, Aditya Institute of Technology and Management GF-05/R 15/09/2025 PURCHASE 1095.00 SBL-059 15/09/2025