SERVICE LEVEL AGEREEMENTS (Record no. 18396)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01202nam a22002777a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251023120143.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 251023b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-1-84928-069-3 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | SYAMALA BOOK LINKS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | DESAI JIMMY |
| 245 ## - TITLE STATEMENT | |
| Title | SERVICE LEVEL AGEREEMENTS |
| Remainder of title | A LEGAL AND PRACTICAL GUIDE |
| 250 ## - EDITION STATEMENT | |
| Edition statement | FIRST EDITION |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | UNITED KINGDOM |
| Name of publisher, distributor, etc. | IT GOVERNANCE PUBLISHING |
| Date of publication, distribution, etc. | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | XII 108P |
| 365 ## - TRADE PRICE | |
| Price amount | 1095 |
| Currency code | βΉ |
| 500 ## - GENERAL NOTE | |
| General note | SLA |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Jimmy Desaiβs Service Level Agreements: A Legal and Practical Guide is a concise, practitioner-focused manual that helps organizations understand, design, and manage Service Level Agreements (SLAs) effectively. The book bridges both the legal and operational aspects of SLAs, making it useful for IT professionals, service managers, and corporate legal teams involved in outsourcing, vendor contracts, and service delivery management. |
| 522 ## - GEOGRAPHIC COVERAGE NOTE | |
| Geographic coverage note | INFORMATION TECHNOLOGY |
| 526 ## - STUDY PROGRAM INFORMATION NOTE | |
| Program name | ALL COMPUTER BRANCHES |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | INFORMATION TECHNOLOGY |
| 651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME | |
| Geographic name | COMPUTER SCIENCE |
| 658 ## - INDEX TERM--CURRICULUM OBJECTIVE | |
| Curriculum code | R-23 |
| 760 ## - MAIN SERIES ENTRY | |
| Edition | FIRST EDITION |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="www.itgovernance.co.uk">www.itgovernance.co.uk</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Reference |
| Edition | 1st Edition |
| Suppress in OPAC | No |
| Date last seen | Total checkouts | Full call number | Barcode | Cost, replacement price | Price effective from | Koha item type | Public note | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Withdrawn status | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Bill No | Bill Date |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23/10/2025 | 343.09 DES | 53988 | 1095.00 | 15/09/2025 | Reference | SLA GUIDE | Dewey Decimal Classification | Not for Loan | Information Technology | Central Library, Aditya Institute of Technology and Management | Central Library, Aditya Institute of Technology and Management | GF-05/R | 15/09/2025 | PURCHASE | 1095.00 | SBL-059 | 15/09/2025 | ||||
| 23/10/2025 | 343.09 DES | 53989 | 1095.00 | 15/09/2025 | Reference | SLA GUIDE | Dewey Decimal Classification | Not for Loan | Information Technology | Central Library, Aditya Institute of Technology and Management | Central Library, Aditya Institute of Technology and Management | GF-05/R | 15/09/2025 | PURCHASE | 1095.00 | SBL-059 | 15/09/2025 | ||||
| 23/10/2025 | 343.09 DES | 53990 | 1095.00 | 15/09/2025 | Reference | SLA GUIDE | Dewey Decimal Classification | Not for Loan | Information Technology | Central Library, Aditya Institute of Technology and Management | Central Library, Aditya Institute of Technology and Management | GF-05/R | 15/09/2025 | PURCHASE | 1095.00 | SBL-059 | 15/09/2025 | ||||
| 23/10/2025 | 343.09 DES | 53991 | 1095.00 | 15/09/2025 | Reference | SLA GUIDE | Dewey Decimal Classification | Not for Loan | Information Technology | Central Library, Aditya Institute of Technology and Management | Central Library, Aditya Institute of Technology and Management | GF-05/R | 15/09/2025 | PURCHASE | 1095.00 | SBL-059 | 15/09/2025 |